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Computer Technology


Provide an environment conducive to learning. Set expectations of achievement. Require student performance and growth. Encourage the development of learning skills and academic excellence. 


Upon conclusion of this course, students will be able to:

  • Identify all parts of a PC
  • Discuss the functions and interactions of all PC subsystems
  • Identify and troubleshoot common PC hardware problems
  • Select quality PCs and constituent components based on performance and cost
  • Install, replace, and upgrade PC hardware components
  • Install and troubleshoot PC peripherals such as printers and modems

The Instructor reserves the right to change course objectives and time-line to fit the needs of the class or WILCO schedule.


Computer Technology Syllabus

Wilco Area Career Center 2020-2021

Syllabus Computer Technology

Online and Onsite

Instructor: Faye Jackson, MS.Ed, MS.HE

        Phone: 815-838-6941
Office Hours: By Appointment

Grade level: 11-12

Suggested Prerequisites: None

Supplies needed: Flash drive, Earbuds, Notebook, Black Pen


Computer Technology covers four JJC college level courses:

Computer Information Systems — CIS 122

A first course for business or computer information systems majors planning to transfer to a four-year institution. A complete introductory study of information systems, computer programming and application software is presented. Course topics include the elements of a business computer system, system analysis and design, microcomputer-to mainframe systems, and program design and implementation.
Also included will be an introduction to the Internet and its uses, and microcomputer application software and  BASIC programming.


Fundamentals of Networking -- CIS 145

This course discusses the basic concept of Local Area Networking. Topics include networking overview, sharing computer resources, using E-mail, using file servers, protocols, different networking software, how to manage your network and an introduction to Wide Area Network.

CompTIA A+ - CIS 275

This course investigates the hardware components of the personal computer. Heavy emphasis is placed on diagnosing and maintaining the PC. Students will learn to install and replace the major hardware component of the system. The students will learn to work the BIOS/CMOS, as well as what it takes to build a PC. This is the first course in preparation for taking the A+ exam.

 Microsoft Office 2019 -CIS 122
The Office Pro course provides students with the ability to practice and prove their ability to use key computer software. These skills are
essentials for any working professional. TestOut Office Pro is an all-in-one online learning solution. Students will learn the basics of computers and Microsoft Office 2019 Word, Excel, PowerPoint, Access, and Outlook.  Multiple learning activities, including the virtual hands-on labs are designed to develop proficiency in Microsoft Office skills. The course is uniquely designed to improve student         confidence resulting in higher test scores and academic and career success.


Personal Computer Lab Simulations are another important component of Wilco’s Computer Technology program where students can gain skills needed to work as an IT support professional. In an IT support job, you'll be asked to install, repair, configure, secure, and manage computer hardware, operating systems, and software in home or corporate environments. Testout modules provide the most advanced IT simulation environment and is a course that preps for the A+ CompTia exam. These simulations allow students to gain valuable experience by developing real-world IT skills such as simulating hardware, software, operating systems, and an entire network environments.


Students enrolled in Wilco are given the opportunity to receive college credits for certain portions of the course through Joliet Junior College. Students who enroll in these credits are expected to complete the course with minimum completion grade of a "C" or instructor may encourage the student to withdraw. No student should willingly accept a "D" on a college transcript as a result choosing to voluntarily withdrawal would be in his/her best interest. Wilco will not be held responsible if student does not meet these minimums on these tests or does not complete the test and submit the scores to student services. It is expected that the student will accept full responsibility for completing necessary requirements to obtain all college credits.

Instructional Philosophy

Students will be expected to meet all listed course goals and be able to demonstrate their understanding of the concepts necessary for an introductory technology career. The instruction involves a laboratory based structure with audio/visual support and class lecture. Students will work collaboratively to troubleshoot individual problem areas and complete review activities. Assignments will require students to utilize academics skills in basic applied computer skills that involve trouble shooting, step-by-step problem solving and online research. Student's will be given work readiness evaluations monthly which will be based on class participation, quality of work, attendance, job completion, behavioral expectations, use of resources and ability to communicate with peers and instructor. Daily written assignments, written and oral unit projects, chapter quizzes, unit exams, and comprehensive semester exams shall comprise the main portion of the students' grade.


Students will be able to access grades through the Wilco Area Career Centers on-line grade component to monitor progress and attain ongoing grade reports. Instructor feedback will also be provided, so the student can make necessary corrections and adjustments. Upon completion of the school year students will demonstrate mastery of tasks as indicated on the student task list tool. Students will be held to all safety and quality standards expected on the job. Students will be expected to utilize outside resources to obtain information for some assignments. Library research and professional consultation will be required for some projects. Tutoring is available in Student Services. For those students pursuing college credits through Joliet Junior College, semester grade must be a minimum requirement of 70%, as well as, the student is required to complete or meet any other standardized testing minimum scores as established by the institution seeking credits from.

Class Operation:

The instructor provides direction and manages the classroom setting, but also gives the students some autonomy for planning certain day to day assignments and managing the class environment with peers. The instructor will meet briefly with students at the beginning of each day to review previous lectures, discuss the content for the day and demonstrate any new concepts as needed. Individual assistance will be provided as necessary. Periodic class discussions will focus on student understanding of material.

Students will be called upon in class discussion scenarios. Students will work independently and in small groups as the lesson dictates. Students will be given a variety of resources in the form of resource lists and study guides. Students will be expected to actively participate in the instructors on line resources of Campus and Goggle classroom. If student has a situation which prevents this access the instructor should be made aware of these special circumstances.


Monitoring Performance:

Each student will be responsible for monitoring their individual progress throughout the year. Students will have access to the school’s grade posting system. Students and families will be educated on access to the system at the beginning of the year. Students will be expected to check grades regularly and are encouraged to question any grade in dispute in private with the instructor. Student progress will be evaluated /updated weekly. Since the focus of attending a career center is also to build appropriate skills for future technical employability, students will receive weekly/monthly evaluations from the instructor focusing on these skills as they relate to the classroom setting. Students will be provided comments for improvement. These evaluations may be copied and used when student may be obtaining future employment.

Suggested Course Supplies:

None. Wilco provides the books and laptops for student use. Books may be checked out but laptops cannot!



Wilco Area Career Center Grading Scale


89.5 A

79.5 B

69.5 C

59.5 D

Below 59.5 F

Grade Components

Participation 30%
Assignments: 30%
Computer Lab: 20%
Quizzes/Tests 10%
Midterm/Final Exam: 10%


Classroom Policies and Procedures

*General Information - Students will come prepared for class with a notebook, Pen, and flash drive daily.

*Students are to keep desk areas clean at all times. Students are to be respectful of fellow classmates.

*Cell phones are to be put away prior to the start of class and may only be utilized at teacher discretion.

*Books & Laptops - Students will be responsible for their individual textbook throughout the school year and are responsible for replacement fee if damaged or lost. Students will also utilize laptops on a daily basis to complete assignments and must maintain their condition.


*Attendance Policy - 5 or more unexcused absences will result in an attendance contract.

*Make-up Policy - ALL students are responsible for checking Google Classroom for daily coursework and announcements. Students who have an excused/exempt absence will be granted three days upon their return to complete all assignments for full credit. Students with an unexcused/unknown absence will be responsible for completing the coursework by the assigned date and are encouraged to contact their instructor, Mrs. Jackson with concerns.


*Academic Honor Code - The objective of the academic honor code is to sustain a learning-centered environment in which all students are expected to demonstrate integrity, honor, responsibility, and recognize the importance of being accountable for one's academic behavior.


*Intellectual Property - Students own and hold the copyright to the original work they produce in class. It is a widely acceptable practice to use student work as part of the college's internal self-evaluation, assessment procedures, or other efforts to improve teaching and learning and in promoting programs and recruiting new students. If you do not wish your work to be used in this manner, please inform the instructor.

*Student Code of Conduct - Each student is responsible for reading and adhering to the Student Code of Conduct stated in the college catalog and Wilco Student Handbook.

*Sexual Harassment - Wilco Area Career Center seeks to foster a community environment in which all members respect and trust each other. In a community in which persons respect and trust each other, there is no place for sexual harassment. Wilco has a strong policy prohibiting the sexual harassment of one member of the college community by another. See Catalog or Student Handbook.

*Student Support - Available through student services at Wilco and coordinated with high school.



Understanding Computers

Chapter lesson

Chapters/Technology Covered

Chapters 1-4

Introduction to World of


Computer Hardware

Chapter 5&6


Operating Systems, Utility

Programs, Desktop and Mobile


Chapters 7 — 9

Networks and the Internet

The Internet, Security, Privacy, and the Internet

Chapters 10- 12

Module Systems

Systems Development,

Programming, and Data Base Management

Chapter 13

Technology and Society

Ethics, Intellectual Property Rights and the environment!

Office 2019


Creating, Formatting, and editing a Word Document with a Picture.

Office 2019


Creating and editing a Presentation with Pictures

Office 2019


Create a Worksheet and a Chart






Chapter lesson

Chapters/Technology Covered

Intro to Computer Networks


The Big Pictures of Networks

Conducted and

Wireless Media


Twisted Pair, Coaxial, Fiber optic

Local Area

Networks Part I








Primary Functions of Local Area Network

Introduction to Metropolitan and Area Networks

Differentiate Metro and Wide Area Networks

The Internet


Internet protocols, World Wide Web, Services, Future of


Network Security


Common System attacks, Physical Protection, Securing



A+ Guide to IT

Technical Support

Chapter lesson

Chapters/Technology Covered

First Look at Computers and parts


First Look at Computers and pans

Working Inside


Computers and



Removing parts

All About





Types, Sizes, and settings

Processors and


Types and characteristics of processors and memory

Power Systems and



Selecting power supplies, solving hardware problems, and troubleshooting electrical systems

Hard Drives and

Storage Systems


How to select and install Hard Drives. Troubleshooting Hard Drives.


A+ Guide to IT



Chapter lesson

Chapters/Technology Covered

Windows Features and Support tools


Windows interfaces and tools




Planning and installing windows

Supporting I/O Devices


Installing and configuring devices

Maintaining Windows


Backup Procedures and file management.

Optimizing Windows


Using Windows Utilities and Tools




Knowing what customers want and strategies to troubleshoot computer problems



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Wilco Area Career Center 500 Wilco Blvd Romeoville, IL  60446


This institution is an equal opportunity provider.

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